Infrastructure

Where your data physically lives

A map of our infrastructure: data centres, redundancy, encryption, access and backups. No marketing — only what you can check.

Public SLA
Your company
Office
Remote staff
Branches
Servers and 1C
on your servers
Perimeter and access
Firewall
on site
Secure access
VPN, no open ports
User accounts
personal login for every employee
Our data centre · Almaty
Services
Mail
Mailme
Telephony
Baylanys · PBX
Servers and 1C
in our cloud, billed separately
Platform and backups
Virtualisation and storage
Proxmox · ZFS
Backup
Proxmox Backup Server
S3 backup storage
isolated environment
our hardware and operations your side
Sites

Where the hardware is

SiteCityWhat runs there
PS and TTC data centresAlmatyPrimary site: virtualisation cluster, mail, telephony
Backup siteKaragandaBackups
Backup siteAstanaBackups
How it is built

What runs on what

LayerTechnologyWhat it gives you
VirtualisationProxmox, Docker and KubernetesA service moves to a neighbouring node if one fails
StorageZFS and S3Data checksums, snapshots, object storage
BackupsProxmox Backup Server, S3 storageCopies in a separate environment, protected from deletion, encrypted
MailOur own mail serverMail data does not leave Kazakhstan
TelephonyOur own PBXCall recordings are stored in Almaty
AccessVPN with per-user authentication, two-factor authentication availableNo open ports, every employee has their own login
Security

What is encrypted and who has access

  • Client backups are stored encrypted.
  • In transit: TLS for mail, VPN for remote access.
  • Client data is encrypted; only second-line engineers have access to it.
  • Backups do not authenticate in the client’s domain: separate credentials, separate path.

A question about our infrastructure?

An engineer will give you a straight answer: how it is built, where the data is, what happens if something fails.

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existing clients — support: +7 727 356 55 77